Hearing loss
We are proud of the open, inclusive and empowering culture that we have at Motability Operations that makes us a great place to work, so much so that 98% of our colleagues would recommend us as an employer.
At MO, we pride ourselves on excellent customer service, a high-performance business structure and our amazing colleagues, so if you think you’d fit in well with us, we would love to hear from you.
Being confident about disability is the bread and butter of what we do at MO, and we empower our customers to achieve everyday freedom through vehicle, powered wheelchair and scooter leases. Our 650,000 customers love what we do and we consistently rank highest in the Institute of Customer Services ratings for our customer engagement, and whilst our customers are our first priority there is so much more to our business than first meets the eye.
For more information about careers at Motability Operations please go to www.motabilityoperations.co.uk
Did you know that 10% of all new cars bought in the UK are purchased by MO? Or that, on average, we sell an end-of-lease vehicle every 4 seconds?
Our business performance is strong, but our colleagues are what make us a truly successful place to work. We want to make everyone feel welcome as soon as they start with us, and so we have Networking groups that cover disability, ethnicity, gender and our LGBTQ+ colleagues, with all groups open to all employees. We believe this helps us to hear from our colleagues’ diverse experiences and better support them in the workplace.
Hear from our colleague Toqeer about what inclusion at MO has meant to him:
If you like the sound of us then we have a couple of ways you can get involved:
If you have a disability, you’re still at uni and have at least one year left of study, you can apply to our Scholarship Programme. As part of the programme, we offer you paid work experience each summer and we will also offer you a £9,000 grant per year to pay for your tuition for your remaining university years (up to four years). Find out more on our website – Scholarship Programme
If you have or are due to finish your studies in the next 12 months, have a think about our Graduate Programme which, through three 6-month placements, is designed to give you well-rounded experience in all aspects of our business. We take into account your career aspirations when placing our Grads, but you don’t need to have a specialism in mind as many of our Grads go on to have hugely varied careers within MO. Find out more about who we look for and how to apply – Graduate Programme.
We are now closed for applications for the 2020 intake, but we will be open again in Autumn 2020 for our 2021 intake, so do check back then.
Studying Computer Science or Economics? We offer 12 month Industrial Placement opportunities to supplement your studies at university. Our IP students work on a number of different projects across the year, and are well placed to apply for a full time role once they have finished their course. Find out more about what we offer on our Early Careers site.
Disability Confident Employer accreditation
Member of the Business Disability Forum
Hearing loss
Stammer
Graduate Perspectives
Graduate Perspectives
Motability Operations
Graduate Perspectives
Scholarship Programme
We’re looking to find the most talented and highly-motivated disabled students. That’s why we’ve created a Scholarship Programme that gives financial help and work experience to promising students.
What’s in it for me?
Who are we looking for?
Our people are key to delivering high quality service to our customers. We are looking for students who have:
Student Placements
Student Placements
As part of your 12 month work placement, you will be provided with a structured training programme and on-the-job learning. The work placement will offer you the opportunity to be hands on, working with day to day business requirements with support from other colleagues.
What will it involve?
Who are we looking for?
Our people are key to delivering high quality service to our customers. We are looking for students who have:
Graduate Programme
Graduate Careers
The Graduate Programme at Motability Operations is designed to provide you with a breadth of opportunities to aid your career development and progression.
Over a period of 18 months you will work across our sites in London and Bristol in a variety of departments and on a range of projects. You will have the opportunity to explore different areas of the business, develop specialist, commercial and management skills and push the boundaries of your potential. From developing a reporting tool to supporting management teams in implementing strategy, we can guarantee you new experiences and challenges in a supportive, collaborative environment.
You’ll need a minimum 2:1 degree (in any discipline) to qualify for the Graduate Programme, and have gained valuable work experience ideally within a business environment. We welcome Graduates from all backgrounds and who may need adjustments, but in general we are looking for graduates who are:
Motability Operations believe that we have much to learn and gain from diverse cultures and perspectives, and that diversity will make Motability Operations more effective in providing an exceptional service to our customers. We are an equal opportunities employer and, as such, equality must exist throughout the business. Motability Operations believe that being open to every element of society opens up widest possible pool of talent from which we can select our employees. We are committed to interviewing any applicant with a disability that meets the minimum criteria for our vacancies. Motability Operations has developed an objective method of selecting its employees. This method places greater emphasis on individual skills and less on formal qualifications. We look for highly motivated people with a combination of commercial sense and real enthusiasm for meeting our customers’ needs. Here are some top tips from the recruiters at Motability Operations to help you with your application:
Don’t be afraid to share
We always strive to support each other. If you have any requirements related to your disability its important to share this with us so we can help support you.
Ask questions
If you have a question about working for us or about any of our other vacancies please call us on 0207 654 4569 or email HRservicecentre@motabilityoperations.co.uk .
Research
Before applying, do your research and consider which areas of the business you would be interested in working in. It’s a good idea to make sure you have looked at our website and know about who we are and what we do: https://www.motabilityoperations.co.uk/
Our people come from a wide range of backgrounds. What unites them is their determination, resilience and unwavering desire to get results. We are looking for graduates who are confident and stand out.
Required Skills and Academic Qualifications
To do well here you’ll need to be motivated, tenacious and be comfortable with facing new challenges but above all, you need a big appetite for success.
Scholarship Programme
We’re looking to find the most talented and highly-motivated disabled students. Our people are key to delivering high quality service to our customers. We are looking for students who have decision-making skills, drive, strong communication skills and a desire to learn.
Industry placements
We’re looking to find the most talented and highly-motivated Computer Science or economics undergraduates for our year in industry opportunities. As part of your 12 month work placement, you will be provided with a structured training programme and on-the-job learning.
Should you have any queries about any of the above opportunities, please email us at HRservicecentre@motabilityoperations.co.uk
What makes our programme stand out in the crowd?
To find out more about our graduate scheme and apply please go to: https://www.motabilityoperations.co.uk/graduates/graduate-programme/why-join-graduate-programme/
Should you have any queries about our graduate programme, please email us at GraduateCareers@motabilityoperations.co.uk.
Please note that for all our vacancies we are unable to sponsor candidates who require a work permit. It is your responsibility to ensure you have a valid work permit for the duration of your employment with Motability Operations.
The Recruitment process at Motability Operations starts with an online application form. We open applications for our Graduate Programme in October, and applications for our Industrial Placements open in December, so please check back for our live vacancies then when you will be able to access the application form by clicking the ‘jobs’ section of the MyPlus website. Once we have received your application we will review and if you meet the minimum criteria for the role or programme you have applied for we will invite you to the first assessment stage. This will vary depending on what you are applying for but could consist of a telephone interview or assessment centre. You will be notified at each stage of the process with regards to whether you have been successful or not.
If you require any adjustments at any of these stages, please let us know in advance by contacting HRServiceCentre@motabilityoperations.co.uk
Accessible application form
We can provide the application form available in an accessible format.
Specialist equipment
We can provide specialist equipment such as a fibre optic mouse and visual aids for an employee with dyslexia
Accessible buildings and website
Our offices offer an unparalleled level of disability access. We have added the world-leading digital inclusion software, Browsealoud, to our website as well as ensuring that you can alter the text on our site to change the colour and size.
We know that many people require adjustments in their workplace in order to deliver the best they can, so let us know what you need and we will endeavour to accommodate it!
We have a Disability Networking Group which is made up of volunteers from across the business. The focus of the group is to nurture internal disability champions, increase awareness, build confidence and drive disability best practice within Motability Operations. Below are just some examples of adjustments that we have made for employees.
Providing specialist equipment such as a fibre optic mouse, telephony equipment for hearing impaired employees and visual aids for a dyslexic employee.
Additional coaching sessions for employees that have had extended periods out of work, to rebuild their confidence.
Phased return to work plans for employees that have had time out of work.
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